Idea Cellular — Payment failed, but amount not refunded

ganesh14

from Mumbai, Maharashtra

Address:	400702
Website:	idea Cellular

Dear sir,

I had gone through mobile prepaid recharge for my mobile no. [protected] through the site http://www.ideacellular.com/wps/portal/ using indusind net banking, but due to some problem payment is failed but amount (Rs.169) data recharge debited from my account.refrence no[protected]
dt19/03/2016

Payment is created for my no or my ac refund me please urjentaly ..

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 22nd March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular