[Resolved]  Idea Cellular — Payment paid to company, work has not yet been done from two weeks follow up.

Address:	Pune, Maharashtra, 411014
Website:	www.ideacellular.com

We have paid rs. 3450 (3 months subscription+installation waived off) on 15th july 2016 and have'nt received the receipt. the payment receiver (mob no.-[protected]) confirmed that the connection will be done on sunday. we have submitted xerox copy of address proof and electricity bill as requested by the idea agent. on sunday we called, they said connection is pending as payment still not updated in the system. on monday we called them again but they kept giving execuses. then we have called their senior engineer (yogesh - [protected]) he confirmed that the connection will be done on next day. from sunday we kept calling them for broadband connection, till now they have'nt set up the broadband connection and still giving execuses on every call or not responding to call. we have registered complaints two times to idea customer care ([protected]) on 20th july 2016 and 21st july 2016.
Broadband registration done by joyson joy. registered mobile number [protected]
Please pay attention to our request, we want our money back as soon as possible.
Thank you.