Idea Cellular — pd of my number [protected]

dear sir/madam i have idea gold number [protected] of goa Account No.[protected] which i purchase approx 1.3 year ago about price of 21000k and had deposit 850 as security due to my job transfer i have to shifted haryana from goa last year suddenly in feb march 2015 i got complaint of 3g speed on my number i talk many to care they said to replace sim but goa is very far from my current location after that i shift my 1599 plan to minimum rental and use my number then i got bill of 2000 of internet and roaming then again i call customer care coz my internet was free in my both plan and i did't cross my pack limit after no solution from idea cares i decided to not use my number . then i got mail from idea about pending bills and on 7 july i paid all my bills plus interest and late charges my bill was 3500 and i pay 4000 and on my number but number was not running then i call to idea care and they said ur number was permanent discount yesterday when i paid bill same day number discounted after that i came to know that i need to reactivated my number by giving again document i said fine and told my representative to go to store and ask them what they need they told me that i have to 5000 rs for gold number again and 850 plus security plus local proof and all that . my question is i paid bill plus late charges and after paying same day my disconnect by idea plz tell me where was my last security and advance payment which i paid on 7 july 2015 and why my number is disconnect i purchase from you with price and how the hell i gone come to goa to give you documents and physical verification when i left year earlier goa. plz look into matter and reactivate my old same coming to goa costing me 15k to 20k whose gona pay for that regards yogesh kumar [protected]