[Resolved]  Idea Cellular — Permanent deactivation of post paid no. [protected]

Address:Ludhiana, Punjab

Sir/Madam, I Sunayana Dhir W/o Mr. Sukhen Dhir (Advocate) resident of Hno. C-37/1, Urban Estate, Phase-1, Jamalpur, Ludhiana, had got the post paid no. [protected] from Idea Galary Jamalpur. On 7th July 2015 I had gone to said Jalampur Idea Galary for permanent diconnection of said number but the sales/office excutive lady, Ms. Isha refused to take my permanent diconnection request for the aforemention number on the lame excuse that the deactivation requests are / can be given only at the end of billing cycle. Please note that no such embargo is created by TDSAT or by any other appropropriate authority that customer of post paid mobile cannot get his connection disconnected inbetween the billing cycle. By giving such lame excuse for wrongful loss to me and wrongful gain for Idea and Jamalpur collection centre / Idea Galary, gives me vaild legal right to file criminal complaint against Idea and its staff for misleading me and causing mental agony and physical harrasment, without any reason. I hereby again call upon the Idea and its staff of Jamalpur Idea Galary to immediately take my request for permanent deactiviation of post paid no. [protected]. Sunayana Dhir W/o Mr. Sukhen Dhir Advocate. # [protected].
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Aug 5, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 9th July 2015, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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