Idea Cellular — permanent disconnection of my mobile number

Address:

New Delhi, Delhi

SUB:- regarding permanent disconnection of my Idea number [protected] I was using a idea number [protected] with lifetime incoming plan.In december 2014 i got internet pack (probably of rs.250) and roaming free pack (probably of rs.79) activated on my number for a month.while activating this i clearly asked the customer care executive that I want it only for a month as I am on roaming and I was told that this service will stop after a month. However the services didn’t stop after a month and I was charged for these two service pack once more(and I was not using it).i didn’t paid the bill and my number was temporarily deactivated.i got a call from the customer care to pay the bill with some discount to get my number fully activated.i asked them to first deactivate these TWO SERVICE PACK on my number.after a while I was told that these pack has been deactivated and than I paid the bill and outgoing call service to my phone was restored. But services didn’t stop and I was charged fot it in subsequent bill also. Now my number has been permanently disconnected.i have been getting call from idea customer care to deposit a discounted bill of Rs.448 now on idea outlet and get my number activated from there.but when I visited the idea outlet they clearly told me that number has been inactive and cant be restored from there side. My point is 1)I was wrongly charged for services that I got stopped and that I was not using since than 2) my important number has been permanently barred inspite of my willingness to pay the genuine bill amount Now I want my number to get activated without any further delay and monetary penalty against idea for harassing me. Regards abhishek kumar [protected]