Idea Cellular — Phone barring since last 10 days

avinashwagh

from Gurgaon, Haryana

Address:

Nashik, Maharashtra, 422101

My phone service was stopped on 10th october till date 19th october. they send me a mail but i couldnt check mail as my phone was out of service. when i contacted Idea customer care they suggested to show documents at any idea center which i did but of no use, i also pay bill and unbilled amount still i am not getting my service. i paid total 7000/- for bill & unbill figure. i am suffering from no business communication and no contact when outside. very pathetic service...i wish to file the FIR for my suffering against Idea

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

avinashwagh

from Gurgaon, Haryana

my mobile number is [protected]...i have also visited Idea store at parijat Nagar, Nashik and as per their committment phone network will resume in half an hour ...and they keep their word ...network is resumed now...but i suffered a lot in last 10 days...and Idea store said that barring was done wrongly even if the creadit limit of my plan was high...hope in future this will not happen

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 21st Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular