[Resolved]  Idea Cellular — pl convert my no [protected] from postpaid to prepaid

Pl convert my no [protected] from post paid to prepaid urgently. Many of your idea stores has closed. From rs 550 average bill monthly now i am paying rs 1600/1700 per month. There is no service, calldrop is reqular pl treat the mater urgent. I am not going to pay an further. You are practically cheating us. Pl urgently convert it. Idea is a birla group co, having certain reputation. It is not expected
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Dec 21, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've stated that you do not wish to raise the complaint for the network concern as of now. For any further assistance, kindly contact us on 12345 or 198.

Regards,
Lakshmi
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