[Resolved]  Idea Cellular — plan change request not activated

I am staying at raipur cg and having four. Sims.
At a idea store at surya complex katora talab raipur i had personally linked aadhar and put a request for change of plan which is still not changed
Today on 12345 i talked to a person named kundan. He rudely talked to me and could not properly reply to suspension of service to one of my number [protected] which is not in service from evening if