[Resolved]  Idea Cellular — poor 3g and 4g network

Address:Panchkula, Haryana, 134112

I am living in house no 587-m, sector-21, panchkula, haryana. I am using idea since last 2 years and i am paying for 4 g services but i am not even able to get 3g signal in my home. I am only able to use 2g service inside my home. If i want to use 3g or 4g service i have to stand outside my home.
This is not expected from a leading company like idea, i have been hearig excuses since a long time now bu there is no improvement in quality of signal, the website of idea cellular is showing good signal in the area but that is absolutely fake.
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Feb 15, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, we have raised the complaint for network concern under ref. no. C[protected] and you shall hear on the same till 17/Jan/2018.

Regards,
Lavina
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