[Resolved] Idea Cellular — poor behaviour of c. care person and shorten validity of recharged amount of 252 rupees | |||
Sir/mam, 1) just now i hv called idea customer care via 198 at 2.59. Pm on 6th may 2018 regarding recharge of rs 252. I requeated the c. Care person to provide a ref. Id for this conversation via sms. But he cut the call in meanwhile. Showing a poor behaviour. Ref. Id also not given after end of the call. 2) i hv recharged an amount of 252 rupees on this no. For the benifit of 51 days @2gb. Daily. After checking this offer by dialing *121# Only i confirmed and recharged. But after recharge it is showing 35 days instead of 51days So plz help me regarding this Mob no - [protected] Was this information helpful? | |||
Jun 7, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Apr 30, 2018 bhanu akhilesh's response I did online recharge it failed but money deducted
Apr 30, 2018 bhanu akhilesh's response 50 rs. recharge
Verified Support May 07, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, there's no such recharge offer of Rs.252/- reflecting in your account. Hence, we request you to share us the screenshot of the offer you've received for the mentioned number to assist you further. Regards, Lavina | |||
 2 Comments | |||
Comments
My reference number NSBI[protected]IGADKPXHE0 at 20:50
Idea Cellular Customer Care's response, May 8, 2018
Verified Support
Dear Customer,
We request you to provide us your Idea contact number for which the issue persist along with your concern to assist you further.
Regards,
Lavina
We request you to provide us your Idea contact number for which the issue persist along with your concern to assist you further.
Regards,
Lavina
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but no use they alway say u r problem will solved after 48 hours but still i am in same problem
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lavina