[Resolved]  Idea Cellular — poor connectivity, very low speed on 4g

Address:Pune, Maharashtra, 411038

Since 4-5 months now, i have been facing service interruption and even call dropping.
Below are some highlights:
1) many times my family and friends are not able to connect to my cell number even if my cell shows full range. Happens everyday. Happened yesterday as well 27th sept. Two people tried to call me intermittently for the whole day but i was not reachable.
2) even after showing 4g sign, internet is very slow and sometimes not even working.
3) 1.5 month before i. E.in august, 2017, i faced continuous call dropping without any reason for two days.

Saurabh r. Chitale
Pune
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, your concern has been initiated by us under ref. no.[protected]. You shall hear on the same at the earliest.

Regards,
Lakshmi.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information