[Resolved]  Idea Cellular — poor customer care support

Address:

Ahmedabad, Gujarat, 380007

Dear admin,

The idea customer care support is too poor. I have faced lot of difficulties to convert my post paid connection. My idea number is disabled since yestersay (29-nov-2017) evening after 7 and now they are not activating it and saying activation request can only be taken after 7pm.
Please do tell me who is going to open their store after 7 to take papers which needed for verification?

Everytime when i needed to do any modifications the guys at idea store in navarangpura ahmedabad told me only excuses and nothing else.

Is this how the customer should be treated? What if i am only having one sim card and that is not activated? Now a days everything is managed via phone only so you guys have to understand how important it is to have a quick activation service. If it can't be quick then atleast there should be an alternative.

Hope anyone will look in this matter shortly as i can see there are alreasy more than 1600 compains pending.

Thanks & regards
Customer