[Resolved] Idea Cellular — poor issue handling (harassing other network customers part 2)

[Resolved] Idea Cellular — poor issue handling (harassing other network customers part 2)

S Suraj051 from Visakhapatnam, Andhra Pradesh

Within the complaint submission within 2min idea is marking complaints as solved without proper comments. Please behave professionally. Please train your employees to work with ethics targets are always important but should never disturb others life's by spamming with calls. You can spend money in advertising and improving service instead of hiring some people with a bought databse of numbers and randomly calling them and forcing to port Was this information helpful? No (0) Yes (0)
Jan 20, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Nov 26, 2017 Updated by Suraj051 Dear Idea Team, Daily i am getting calls from people calling themselves as calling from idea office asking me to change to idea postpaid. How many times should i tell u i dont want and dont care about idea network. Stop harassing other network customers. When ever i ask about how did they get my number they say from database. Do u people steal or buy numbers or databases in black market or what stop this immediately other wise u will face legally soon. There are other ways to get customers instead of harassment. Thanks, Suraj ([protected]) Nov 26, 2017 Updated by Suraj051 With 2min of complaint submission idea marked it as resolved...! What is the update idea what did u solve lol Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. Kindly activate DND to avoid promotional telemarketting calls. If you have already done with the same, please contact your service provider. Regards, Neha
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