[Resolved] Idea Cellular — Poor network coverage | |||
I have been using Idea network since last 4 months. The network offered by this service provider is damn worst. Every now and then I have raised the complaints and this guys dint even tend to inform customers about the complaint status and simply close the issue saying they cannot provide more than this coverage. I have even informed appellate and even that person is not less than the normal customer care executive. Even he didn't respond t o my repeated emails. Because of this poor network, my calls are getting dropped. I am in minute pulse and each time when the call is connected and dropped in middle I would be charged per minute. By this way I have been levying with 1697/- rupees every month. I cannot afford to pay this much bill every month just because of poor coverage they provide. Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Idea Cellular Customer Care's response Hi Raghu, We sincerely regret the network issue that you are facing. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance. Regards, Yogesh Verified Support Sep 22, 2016 Idea Cellular Customer Care's response Hi Raghu, We tried contacting you on your given numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you. Regards, Abhi | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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