[Resolved] Idea Cellular — Poorest network

chib73

from Delhi, Delhi

Address:

Kurukshetra, Haryana, 136118

I have Idea Corporate connections in Kurukshetra Haryana. I am facing very poor network since last 15 days. I face at least 50 call drops daily. Tell me who is responsible for it. I have lodged complaint with local dealer and your service head in our region many times. I just got an email that somebody will resolve my network issue. But regret to say nothing has been done so far.
I have to port all my numbers to Airtel just due to this. Kindly see if my problem can be resolved.

Deepak Chib
Haryana Engineers
Opp. Ambedkar College
Kheri Markanda
Kurukshetra 136118
Haryana
Mob. [protected]

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 7th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular