[Resolved] Idea Cellular — port message couldn't send

Asjad Nabeel

Address:

Punathil House , Parannur PO ,Narikuni , Kozhikode,kerala,PIn 673585, Kozhikode, Kerala, 673585

I have needed to port my idea number ([protected]) from idea to bsnl.
While i am sending port request sms from my idea number to 1900, the smss are keep on failing by idea network.
I have thought that the message send failed because of lack of balance, so i have recharged my idea sim for 10rs and my balance now is 7 rs, but still the port request sms getting failed to send.. Kindly take the necessary actions to sort this out... Thank you

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Apr 7, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our record, we've informed you that the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully.

Regards,
Prajakta