[Resolved] Idea Cellular — portability rejection | |||
To, Idea cellular Dear sir/mam, My self pradeep kumar and my idea postapid no is [protected]. I had provided number portablity request twice to idea cellular for my number [protected] on 25th of september 2017 but they have rejected stating that outstanding dues. The payment was made in complete on 23rd september 2017 successfully but still rejected. I had lodged a complaint to idea appellate authority but in vain no response. I have made repeated calls but your executives always giving the stupid excuses nobody is ready to answer me and no body responds to mails. Complainted about that too but bluntly idea executives told they cannot resolve the issue. So i put a portability request that to is rejected. This is the kind of harassment done by idea cellular to the customer. Idea cellular is tha worst service provider in the world Please take action against them and resolve my issue of portability. Thanks and regards Pradeep kumar [protected] [protected]@yahoo.com Was this information helpful? | |||
Oct 28, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 27, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for trouble caused to you, We want to infrom you that, as per your recent ref.no C1-[protected] for MNP has been cancelled from your end. Still you want to generate the UPC code, type PORT <> your number and send it to 1900 from your Idea number. Regards, Nehanka | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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With the reference to your DoT complaint number DOTEL/E/2017/34181 we would like to inform you that we have tried to reach on your mobile number [protected] on dated 23-Sep -17 but contact could not be established.
We would like to inform you that we have waived amount of Rs.59/- off all outstanding against your account as a goodwill gesture.
You are requested to kindly coordinate with your recipient operator to re-push your request.