[Resolved] Idea Cellular — Post paid bill charged extra usage for 2g net unlimited plan | |||
DEAR SIR/MADAM Im using Idea postpaid connection plan since 1year. +91 ([protected]) last month they charged extra from mine nos: [protected] without mine concern they deactivated from system 2g net (unlimited) plan 15 - 20 what ever we surf internet on iphone we are forced paid data plan usage 20 (after 20days) we got call from front-back office call centre (she told on phone sorry for inconvenience we deactived from our system without your concern now you want to be re-active that same plan 2g service) how irresponsible calling and irritating and making hypertensive twards us now we paid Rs. 798 (total amount Rs. 834.34) usually we get below rs 400 to 500 not above these time we are unsatisfied from Idea Cellular Postpaid plan already we taken 5 Nos: all nos we are porting other network soon. plz call me if you want to be confirmation or more details contact mine nosS alternative :[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 6th Jan 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 6th Jan 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular