Idea Cellular — post paid bill on active service without confirmation

Address:Fazilka, Punjab

My name is Rajinder Kumar & I have a Idea cellullar Postpaid Connection Since 9 Years. From some month it is in the inactive state, Many time, I have to call customer care to convert it to prepaid as the usage is nill for this connection, But they suggest me not to leave idea postpaid. on the 17 april idea activate net plan on my no. [protected], I unsubscribe it by calling on 20th april. Idea cellullar again activate this plan on my number on 20th april without my confirmation, When i check my balance on 27 may 2015, I knew that the net plan was in active state, which again i deactivate by calling. By customer care calling they told me not to worry about bill of net plan which was activated by idea. They promise me there will not any addittion in the bill. But on 6 june biiling cycle i got message of 184 biiling amount for net pack which i not use, not subscribed. I am very sad with customer care reply that I have to pay this amount, they understand that this is unfair but does not help me in this issue. Now i have think to port my number to any other cellullar company in prepaid plan. My idea postpaid number is [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 23rd June 2015, We wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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