I'm using idea network last 5 years my number [protected] recently change to postpaid 499 offer idea give an offer rs 100, a costumer care executive contact me and tell to me add a number on your number ll pay extra 100rs you got same offer in two numbers ill add on anther number they change my plan without asking me and reduced bill amount now bill amount 942 rs generated. I can call nearest idea store (Vadakkenchery) they put complaint to me.
So i request to do needful as soon as possible
Regards
Sreejith s
Was this information helpful?
No (0)
Yes (0)
Oct 2, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2018
Idea Cellular Customer Care's response Dear Customer,
As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment