[Resolved] Idea Cellular — Postpaid connection mnp

sidharth.grover

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I moved to idea from airtel ncr with number [protected] and it was the worst experience of my life, will surely move back to airtel after 3 months. The issue i faced is that ai the time of porting they gave me wrong sim. And now my number has been ported but they have not provided me sim yet. Everyday i call there representative named "sachin" in noida. From morning he conveince me thet i will get my sim by evening but in evening he never picks up the call it has been more than a week that i have not recived my sim i will never suggest anyone to move to idea infact after 3 months i will slso move back to airtel. Worst customer care worst service.

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 20, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular