[Resolved] Idea Cellular — Postpaid connection not activated Since last 7 days | |||||
I have take 2 new idea post paid sim cards ([protected]) issued 7 days back, still nobody has contacted me, even though i hav submitted my proofs. I am keeping the touch with whom called me to give the sim card. Every time she is saying that they wil call u back shortly, but nobody contacted me yet. Simply irritating and i feel chosen a wrong network. There is no customer care number for postpaid, wow, what an service??? I called the customer care number (+[protected], chosen everything for post paid options, but talking with person who is servicing and knowing only prepaid service. Even called several times, got the same reply. I have never seen such a irresponsible team was working for idea. Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 27, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 27, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 27th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
Add a Comment | |||||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment