[Resolved] Idea Cellular — postpaid security deposit not added

Neerajchauhan27

from Delhi, Delhi

Address:

D-20/3 kamalpur BURARi delhi-84, New Delhi, Delhi, 110084

I deposite a security deposite against the postpaid connection of rupees 300 hundred but when I migrate post to pre the bill of first cycle shows no security deposite is given after the conversion with executive of burari store pincode 110084 vivek tyagi he says your deposite is not refundable because of you migrate without completing 90 days.
I no if i not give any security then my number is not be activated it is the policy of all companies, and about 90 days, it is not necessary to complete.
Please help me
Neeraj
[protected]

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Jul 6, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

May 30, 2019

Updated by Neerajchauhan27 I deposite a security deposite against the postpaid connection of rupees 300 hundred but when I migrate post to pre the bill of first cycle shows no security deposite is given after the conversion with executive of burari store pincode 110084 vivek tyagi he says your deposite is not refundable because of you migrate without completing 90 days.
I know if i not given any security then my number is not be activated it is the policy of all companies, and about 90 days, it is not necessary to complete.
Neeraj
[protected]

Verified Support

Jun 03, 2019

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We've escalated your concern to our respective team. Our team will get back to you for further assistance.

Regards,
Lakshmi