[Resolved] Idea Cellular — postpaid service postpaid credit

Dilip Denny

from Guruvayur, Kerala

Address:

560068

Idea i never seen this type of network which is providing such a very very bad customer service. Specifically postpaid service, i don't no y the hell they were giving credit limit to a postpaid customer. Paying the bills in 1 r 2days late they were charging charges, then y the hell u r disconnecting the network. Then wt is purpose of giving credit facility to the customer, any way we r paying late payment charges y the hell u will disconnect the net work. It's such a stupid customer service that i never seen.

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Dec 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi