Idea Cellular — postpaid to prepaid connection was delayed due to the laziness of people at idea store | |||
Hello this is Kiran Pandey. I have an idea sim which i was willing to port from postpaid to prepaid. I had done all the formalities asked so by the personal at idea store about 8 days ago. My post paid connection was disabled within next two days but it took them more then 5 days and almost 15-20 rounds of the store to switch onn it to prepaid. The service offered was extremely pathetic and annoying. I was seriously fed-up with the excuses and fake promises made. Such behavior of people appointed cannot be tolerated. And above all they are still not doing the FRC whereas tha money was submitted by me 8 days before with the application. I request you to look into the matter. Thanking you Idea store :- V Care Services 11, D.A.V. Market, Aishbagh Road, Naka Hindola, Lucknow, PIN : 226004 Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience. Kindly provide your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular