[Resolved] Idea Cellular — Postpaid to prepaid migration in idea cellular

nitin.sharma81

from Bengaluru, Karnataka

Address:

132001

Dear Sir/Madam
My Idea Cellular Post Paid number is [protected]. and i am using this number from last 2 to 3 years as a postpaid customer of Idea Cellular. But now a days i am not able to afford postpaid number so i went to the M/s Sunrise Communication, Mughal Canal, Karnal-132001(Haryana). but each time when i visited there for my above stated problem they again and again gave me the request number and told me to wait for revert from Technical department but every after 1 or 2 days i receives message that " your request for Idea cellular is canceled due to technical reasons. You are requested to please help me out in this metter as another bill is coming again after few days and i am not able to afford. right now i am ready to make payment of my F & F amount but not another months

Thanks & Regards
Nitin Mohan Sharma
[protected]
Karnal-132001(Haryana)

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 09, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 9th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular