[Resolved]  Idea Cellular — postpaid to prepaid not done

Address:

Visakhapatnam, Andhra Pradesh, 530016

My name is ram prakash suri on 15th july i gave a request at idea show roomat dwarkanagar in vizag, andhra pardesh to convert 2 of my post paid numbers to prepaid. I filled applicatiosn and they gave me two prepaid sims and informed with in 2-3 days it will be converted.

We received a phone call from your technical team on 18th or 19th and my wife spoke to him and she informed him that we want to convert to prepaid and he gave some prepaid plans details.

I called cust care today to check the status of my request and they are saying it was not converted as we confirmed to our technical team that we dont want to convert to prepaid.. We never confirmed them about this. They are simply playing tricks and i feel this is worst way of earning money. I have 4 postpaid idea connections and i'm using from past few years.

Kindly check and help us.