Idea Cellular — postpaid to prepaid pending

Address:	Indore, Madhya Pradesh, 452010
Website:	Idea cellcular

Case: postpaid to prepaid
Not happening because of no reason. I paid outstanding amount plus extra amount. (Rs. 900).
I was given prepaid sim. I gave adhar card. All formalities done and postpaid to prepaid was to happen in 2-3 days time. Its been 2 months.

My number 81xx31xxxx never got deactivated and i could not use prepaid sim.
Constant follow-up did not help.

I mailed tajinder and megha my details two times but still they did not receive it. When i went to fso they had received it and read it also but they were claiming they have not received it.

Contact person: megha (Fso on ab road opp. C21 mall - her contact number[protected]
Extremely rude person.

I have been given excuses of postpaid to prepaid not happening like,
• backend issues
• docs not complete
• come to fso
• adhar card copy again and again required and many many others.

If my number had so many issues how were you running a postpaid number. If docs were not complete they were complete for postpaid and not for prepaid. Please explain the logic. Wow…
How will my identity change from postpaid to prepaid. I will remain child of same parents, wife of same husband, living and not dead.

2. Now, that a month has passed another bill has generated. They want me to pay the bill again. When i have not used anything why should i pay. It is lack of megha and idea’s team and not mine. Why should i pay. Please explain.

3. There is a death that has happened in my family and i am not able to come to your fso.

Why are you guys not changing my postpaid number to prepaid.
Why so much of harrasment. One is going through emotional trauma and you guys are harassing.