Idea Cellular — Postpaid Wifi connection

Address:	Ernakulam, Kerala
Website:	www.ideacellular.com/

Hi, I was using Idea Wifi Postpaid connection for almost one year, and it went smooth until I shifted to Ernakulam. I was not getting 3g connection in the new area. So I complained to CC and demanded them to deactivate my account since I am not able to use the servive and they suggested me to wait for 2 days and I will get a resolution. Again I called them and demanded for cancellation, but they told that they will deduct the amount, since I was not using and wait for the bill date. On the bill date, 20th Sep, 2015, I got the bill for whole month(Rs.1469.14). I called them again and demanded for the deduction as per they told. The representative transferred the call to higher level and senior guy is speaking in a rude way. He told that he cant't cancel the service and I have to pay one more month's bill, since I am already started the new cycle.