[Resolved] Idea Cellular — Pptp vpn connection issue using idea 3g internet service

JanardanP

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400604
Website:	My office VPN (virtual private network)

I have zte 3g (3g hostless modem) data cart and using idea 3g internet service for internet browsing but i am not able to connect vpn server in my office i have tried to connect secondary vpn server as well but getting same error. I have check with my it - network team and they confirmed it's idea internet issue. So i have called idea customer care but they don't know about vpn connection.

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Aug 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Idea Cellular Customer Care's response Dear Sir,

We request you to call on [protected] or 12345 you can also write on [protected]@idea.adityabirla.com for any modem related issue.

Regards,
Yogita