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Idea Cellular

[Resolved]  Idea Cellular — Prepaid amount deducted without my permission

Address:New Delhi, Delhi, 110059
Website:www.ideacellular.com

Respected Sir/Ma'm, 53 rs amount has been deducted without any call/msg alert. I contacted customer support, but there is always server issue and they are saying to call later again and again. YESTERDAY 53rs amount is deducted from my number - [protected]. I didn't use internet/calls/ msg. Now its showing 0.3 rs in my account. Please refund my money back. Vinay Lodhi
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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