[Resolved]  Idea Cellular — prepaid recharge - idea

Dear sir,

I have inquired 10 days back about the international roaming pack of rs596/- in the idea customer care. The executive from the customer care has given me full details of the pack. He told me on recharge of rs.596/- you will get 10 days validity for international roaming. You will get 596 as balance. Outgoing and incoming charges are rs.30/- per min each and sms rs.25/- and is valid for any country you travel. I again asked me whether it is valid in maldive. He told me yes. I further asked him whether the above details are applicable for usa also, he told me yes. So i recharged with the pack on 30.11.2018 as i have to leave for maldive on 01.12.2018. I have not got the above benefits. I cannot make any call or receive any call when i was maldive. Even i do not get credit of rs.596/-. So when i arrived in gujarat i called customer care and they told me it was valid for only uae so for this reason i want to lodge complain and want to receive rs.596/- as refund. Kindly cooperate.
Thanks