Idea Cellular — Prepaid recharge not received

Address:100001
Website:www.ideacellular.com

Hello

On 24th i recharged my number [protected] twice with rs40, i received
The confirmation for both the recharge but haven't received balance twice
It was 40 only. First recharged was from my bank app then my idea app.
I called the cc guys many time but they simply said we are unable to help you
And they are not even ready to take the complaint. I logged the complaint
Through idea app but still no one showed up. I am getting msgs of that they are trying to reach me but
I was unavailable. Thats not true, true is no one ever get back to me reg this.
I just want my balance asap. Thats it.
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Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 30th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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