[Resolved] Idea Cellular — prepaid sim not working in international roaming

 
1 Review
 mohsin hashmi on Jan 3, 2018
Dear all

This is very unfortunate that my idea prepaid sim [protected] is not working in dubai (Uae).
Every time i am trying to register with uae local operator etisalat or du getting the below error
"your sim card does not allow connection to this network"

I am not able to access my email and online transactions. It's more than a month.
I am really disappointed, not getting in touch with my family/friends and also losing my business.

Kindly support...

My dubai contact number: 00971 [protected]
Regards.
Shuby gazala
Complaint marked as Resolved Feb 19, 2018

Complaint Status


[Jan 03, 2018] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Jan 18, 2018
Dear Customer,

We regret for the inconvenience caused. As checked, the complaint was raised for your roaming network concern and the same has been concluded that there's no tie up available at mentioned location.

Regards,
Lavina
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    Idea Cellular - prepaid sim not working in international roaming