[Resolved] Idea Cellular — prepaid sim not working in international roaming

mohsin hashmi

Address:	Bangalore Urban, Karnataka, 560052
Website:	[email protected]

Dear all

This is very unfortunate that my idea prepaid sim [protected] is not working in dubai (Uae).
Every time i am trying to register with uae local operator etisalat or du getting the below error
"your sim card does not allow connection to this network"

I am not able to access my email and online transactions. It's more than a month.
I am really disappointed, not getting in touch with my family/friends and also losing my business.

Kindly support...

My dubai contact number: 00971 [protected]
Regards.
Shuby gazala

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Feb 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, the complaint was raised for your roaming network concern and the same has been concluded that there's no tie up available at mentioned location.

Regards,
Lavina