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Idea Cellular

[Resolved]  Idea Cellular — prepaid sim not working in roaming

Address:Muzaffarnagar, Uttar Pradesh, 251310

Dear all this is very unfortunate that my idea prepaid sim [protected] not working in dubai (Uae).
I been called to the idea helpline [protected] number of times but all the time they are false promising and doing nothing.
Every time i am trying to register with uae local operator etisalat or du getting the bellow error
"your sim card does not allow connection in this network"

I am really disappointed, not getting in touch with my family/friends and also loosing by business.

Kindly support...

My dubai contact number: [protected]
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Oct 31, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Idea Cellular Customer Care's response Dear Customer,

We regret that you have to face this. Your concern has been initiated by us under ref. no.[protected] and you shall hear on the same at the earliest.

Regards,
Lakshmi.
Complaint comments 
2 Comments

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Comments

I had recharge with 697 on 5th of September for 1 gb data per day for 84 days with unlimited calling.but i am not getting any data .i registered a complaint with customer care but problems has not resolved.plz help otherwise tomorrow i will complaint to consumer forum.
Reply
Idea Cellular Customer Care's response, Sep 28, 2017
Verified Support
Dear Customer,
Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.
Regards,
Lakshmi.
I visit your idea gallery for pre to post migration. But gallery people every time give me a new excuse. No sim, not possible between bill cycle ete. And finaly they not help me. So please check and call back on my alrernate number [protected]. My post paid no. [protected]. Pls help.
Reply
Idea Cellular Customer Care's response, Sep 28, 2017
Verified Support
Dear Customer,

As checked, there is outstanding reflecting on your number. Request you to clear the outstanding for the same.

Regards,
Lakshmi.

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