[Resolved] Idea Cellular — problem not resolved internet charges for not using | |
I'm using idea network with postpaid connection under 99 plan from 5 yrs. Last month i. E., february i received my bill for rs.341 and when i verified the bill it showed that i used internet on my mobile for rs. 93/-. But i didn't use any internet and i called to customer care but of no use. By bill date is on 16 every month on which i have to pay bill. I have uploaded this complaint last month on 14 but my problem is not yet solved. I asked for idea customer care to provide their mail id to forward my details but they did not provide it. I had paid my bill last month rs.341 on 16 feb with fear of late fee. This month my bill date is near. Iam waiting for problem to solve but it remind unsolved. So please help me from ur end at an early date. Was this information helpful? | |
Jun 3, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've raised your billing concern under ref. no. C[protected] which is expected to be closed by 25/Mar/2019. Your patience & cooperation is much appreciated while we work on this. Regards, Lakshmi | |
Add a Comment | |
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment