My mobile number is [protected]. I recharged a sum of Rs.7 on 20.02.2018 which was a special offer of for 90 days in my number but the promo not activated till today. Kindly check it. From 20.02.2018 to till today (21.02.2018) i tried many times to contact with the Idea customer care of west bengal circle, but my problem was not solve . Please check it.
Was this information helpful?
No (0)
Yes (0)
Apr 3, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. We would like to inform you, that the complaint was raised for your recharge benefit concern and the same has been concluded that the benefits of the mentioned recharge has been credited in your account on 21/02/2018. For further assistance, kindly contact us on 12345 or 198.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment