[Resolved] Idea Cellular — promo offer without me knowing it

writetonikhil

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411041

On 25th June 2018, I got this mail. I had never opted for this service. What is this service and why was it activated on my mobile? Today I also got a SMS about the Nirvana plan which says that some services i free for 1 month and then Rs. 30 /month. Please stop this nonsense.
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Dear Customer, your request for Promo Offer Activation on Mob.No. [protected] has been processed successfully through Communication Id C[protected]. We thank you for preferring Idea cellular and look forward to servicing you. Please note: This is an auto generated mail, kindly do not reply to this mail.Call 121 or dial *121*4# " for accessing free Idea Self Care service, You can also download My Idea App or visit www.ideacellular.com for more info on Idea Service.Please do not reply to this Email. This is an Auto Generated Email and replies to this Email ID are not attended to. For any Clarifications .Please visit us at http://www.ideacellular.com/customer-care/contact-us. We are eager to serve you.

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Jul 9, 2018

Complaint marked as Resolved

Would like to avoid commenting :|

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that your concern is resolved. If you still face any issue, kindly get back to us on 198 or 12345.

Regards,
Neha