[Resolved]  Idea Cellular — Prorated charges while changing plan

Address:

201301

I have using two idea number [protected] and [protected] in corporate plan.
i got a call to change my plan and i asked that whether i will be charged any extra amount and got a reply that no other charges will be incurred. i have got 212 RS for 1 day for[protected] and 624 Rs for 3 days for [protected] as proration charges.

First Question: why ur executive call between the bill cycle and why they dont tell about proration.
Second Question: this happens with each customer who change plan in between bill cycle then you should mention it before making the change in plan.
do needful.