Idea Cellular — Provide WRONG Information about the PACKAGES and RUDE BEHAVIOUR FROM MUMBAI CUSTOMER CARE

Address:

Mumbai City, Maharashtra

HI, The MUMBAI CALL CENTRE PROVIEDS WORNG INFORMATION TO THE CUSTOMER REGARDING PACKAGES AND AFTERWORD TERAT RUDELY IF I AKSED TO REVERT THE PACKAGE. My cellular network is Maharashtra and currently I m in Mumbai . SO STD CALLS are very expensive so for that I asked for the package and I explained all the situation and after that they suggested my one package and accordingly I did the recharge. After i did the recharge, and wrong package got initiated which i doesn't required so i called back and ask them to revert back and not only they refused but they behave rudely and also i asked them how to do the complaint and they refused that there is no system for complaint. The first person who provides me wrong information named "Yogesh" and another person who refuse the revert the package and behave rudely doesn't give or send message with his name that is again the against the policy.