[Resolved]  Idea Cellular — Provided fake information for connection retention.

Address:

Gurgaon, Haryana

I have raised disconnection request for a mb no req Id- S1-[protected].i got conformation call next day. If i continue with idea they provided me an offer of safe custody for 3 month without any rental. I agreed on that. After two days i called to Idea CC but i am not getting any record for that from idea CC, the no is still active, It is neither disconnected nor put into safe custody. I have called so many times to Customer customer care but they are not helping. They are have we have records on which basis they din't disconnect the no.