[Resolved]  Idea Cellular Pvt Ltd — Amount deduction without any reason

Address:122001
Website:idea

Idea is worst service provider. always use to deduct the balance amount from talktime for some useless services like some games some app, whenever we use some internet from our mobile n that is also without confirmation, yesterday rs. 30 has been deducted from my main balance n before it some rs 15 deducted before it rs 145 n so on. i suggest no body should go for idea connection.its worst . n whenever we call to customer care they always say mam u have select the download option. what the disgusting people... they have no logic in their talk...if we download some game or some app then y would we complain about it...n y will we want to deactivate that service within 24 hrs. its very disappoining.
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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