[Resolved]  Idea Cellular Pvt.ltd — False mobile bill charges

Address:492001
Website:www.ideacellular.com

Sir,
Idea cellular pvt. ltd. is one of the fraud company in india
Idea cellular added rs.475.64/- to my mobile bill of rs.1338.52/-, as a data usages extra cost which i have not done.
I have requested several time to company for amount removal but they says its bill now you have to pay.
I have not paid the bill rs.1338.52/- to idea cellular, they stop my services on next billing cycle with the amount of rs.2180.10/-
Now they are asking to pay rs.2924/-.
They also threaten to my relatives taken contact list no. from bill, abusing me from there different sourceses.
Now they generate legal notice under section 403, 405, 406, read with section 420 of the ipc.
Its really a forcefully payment generation from there false billing.
Please stop idea cellular from cheating public and false bill generating.
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Aug 7, 2021
Complaint marked as Resolved 
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Sir,

Earlier already i was complained about the issue, but still no solution.
Instead of providing solution Idea cellular given me a Legal notice to pay amount higher than the billing amount and Rs.1000/- additional as a legal charges.


Legal Notice under Section 403, 405, 406, read with Section 420 of the IPC.

Ref. No. DL/MPAUG/062
Dated: 20-Jul-16
Dear Customer,

We understand your Idea mobile bill concern and regret the same. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 25th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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