[Resolved] Idea Cellular — Rate cutter

babyjaya

from Chennai, Tamil Nadu

Website:

IDEA CELLULAR

I Recharged with Rs.65/- today hoping to get std and local mobile calls at 35paise and 30paise per minute respectively. usually I do for every month, but this time I received a message that 250 MB DATA had been credited vailidity 15 days to which I have not opted at all. No proper response was given by your customer care people. Hope you would look into and do the needful. I am a customer of Idea for a decade now. hope you would respond and restore the ratecutter facility as mentioned above.

Was this information helpful?

No (0)

Yes (0)

Dec 15, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Esther

Verified Support

Nov 14, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 14th November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther