Idea Cellular — Re. 1 Store deduction without consent

GeorgeNPeter

from Kochi, Kerala

Dec 13, 2021

Address:

Kochi, Kerala, Inda

Idea Vodaphone is deducting Rs.35/- every week from my balance for Re.1 Store?????
and VI app do have an deactivation button but any time you press on it and it shows server is done comeback later.

Even the SMS you receive from 54300 shows for unsubscribe pls send STOP message to 155223, but no use.

How to stop deducting Rs 35 from my main balance every week!!! can anyone help solve this?

Service Provider should not deduct money automatically without customer's consent.
even customer subscribed to any service by mistake there should be an easy way to unsubscribe in their App since most of the renewals are done through it.

hope to resolve it soon.

George Peter
[protected]@yahoo.com

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Comments

nsingh162410

from Jaipur, Rajasthan

Dec 18, 2021

Idea Vodaphone is deducting Rs.35/- every week from my balance for Re.1 Store

Even the SMS you receive from 54300 shows for unsubscribe please send STOP message to 155223, I sent the message twice but no use.

How to stop deducting Rs 35 from my main balance every week!!! can anyone help solve this?

Service Provider should not deduct money automatically without customer's consent.
even customer subscribed to any service by mistake there should be an easy way to unsubscribe in their App since most of the renewals are done through it.

hope to resolve it soon.
Narender Singh
VI Mobile no. [protected]