[Resolved]  Idea Cellular — Reactivating number without consent and cancellation not done

Address:Gandhinagar, Gujarat, 382424
Website:WWW.IDEACELLULAR.COM

Ear sir/madam,

I had taken above mentioned number in the late august 2016 under lower rent for my personal use.

After taking connection have received my first bill around 150 rs. Which i paid online.

But after this due to coverage issue i have taken other co number and processed for cancellation at your idea store at new cg road.. Chandkheda

But again after two months i had received notice for bill payment which is around 600+ rs... Which are totally non usage because i already used other numbers... But as genuine customer i again visited store and paid all amount (Non usage) and process for cancellation.

But again in last month i was surprised that you people had again send me legal notice of rs. 660+.. So i again paid the amount and request them to process for cancellation..

But this month i had received bill of 140 rs /-.. How??? My number was already non usage from last 8 months and i am paying amount as you force me that if you will not pay will go to the court and you people are reactivating my number and sending me bill every month instead of doing cancellation.

Please look into matter.. My number was not in used after october 16 and you people are charging me every month, re activating my number without my consent, sending notice for payment for which i had not used..

Please provide me the reason why & who had re activated my number without my consent.. Or you people have such process or policy of trai for reactivating non used number of customer

I need all clarity regarding this other wise this time i will go to the court / trai for such malpractices.

Pls revert in this mail only...
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May 8, 2017
Complaint marked as Resolved 
my complaint has been addressed as i was not aware for cancellation process. thanks
Idea Cellular customer support has been notified about the posted complaint.
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