[Resolved]  Idea Cellular — recharge [protected]

Address:

KAUSA MUMBRA, Thane, Maharashtra, 400612

Hi. I am regularly doing every recharge of 179 rs in which i am getting unlimited calls and 28gb for 2i days. But this time when my this unlimited pack got expire on 10th march i thought of checking the offers on *121#. In that i saw one offer in 92 rs recharge ill get 6gb with unlimited pack validity. I have done the recharge and the sms i have is your pack has been activated for 7 days. If it was only for 7 days than it should be mentioned there but it was not. I have called cusotmer they told me to send the screen shot i have done it. Than there is a option of online chat in that one executive raised my dispute that time only i informed that ill not be able to pick the call because ill be in office. Yesterday i got call 2 3 times but as i was in offc i was unable to answer the call. Without any resolution simply they closed my dispute. Again yesterday evening i chat online the executive told me they cant do anything. Is this the way?? If it was with that unlimited pack or for 7 days whatever it is. It should be clearly mentioned there. Without giving clear information how would cutomer will be knowing about it. Please check. Sceeen shot attached of the offer