[Resolved] Idea Cellular — recharge benefit

Kamaya

from Surat, Gujarat

Address:

Pune, Maharashtra, 411001

Dear sir/mam. I was recharge my mobile number vai freecharge
Recharged number:[protected]
Recharged amount and date: rs.352 and 20-jul-2017
Operator id:mh[protected]
But i am not get full benefits. As per your customer service center, they told me i received just 2.5 gb data.. But your offer is 28 gb data and free calling for 28 days. Please help me

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Aug 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jul 22, 2017

Updated by Kamaya Dear sir/mam .I was recharge my mobile number vai freecharge
Recharged number:[protected]
Recharged amount and date: Rs.352 and 20-Jul-2017
Operator ID:MH[protected]
But I am not get full benefits.as per your customer service center, they told me I received just 2.5 GB data..but your offer is 28 GB data and Free calling for 28 days . please help me

Verified Support

Jul 24, 2017

Idea Cellular Customer Care's response Hi Kamaya,

Please accept our apologies for the inconvenience caused to you and delay in response.We have noted your concern[protected] ref number. Be assured, an update for the same will be given as on 25th July, 2017.Also would inform that your feedback is considered. You will be update for the same shortly.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.