[Resolved]  Idea Cellular — Recharge deduction

Address:	600073
Website:	IDEA CELLULAR COMPANY

Dear Sir,

This is vignesh My number is [protected], I did a recharge for 59 RS. 3G internet data yesterday night 9.00 p.m to my wife's mobile no. but before I did that recharge my wife did an offer pack of 148 rs - 1 GB 3g data at 5.00 p.m. The problem is since I have did the 59rs. recharge her 1 gb has been cancelled. This is worst. we have spent 148 + 59= 207 rs. but we just getting 140 MB of data. I contacted customer service personnel but they said they cannot refund the Money 148rs. or refund the net data.
This is unacceptable, are we mad to maintain a continued business with IDEA and get cheap customer service like this. I accidently recharged the 59.00 rs. I have clearly informed the details to the customer service person but they are of no use. Horrible experience. Are we mad to spend a 207 rs for no use.
We are going to switch or networks to any other cell company .

thank you for your horrible service