[Resolved]  Idea Cellular — misbehavior and recharge

Address:Nagpur, Maharashtra, 440008
Website:[email protected]

Ur customer care very misbehaving..
I am not satisfaction..
U was a sent msg 399 racharg me 84 day 1gb daily and unlimited calling
So i do was recharge but not givingup this offer... Pls suggest me.
Another i will complaint
Aditya birla
Ur costumer care very very cheap and cheat. Jab kiya ho jayaga ho jayaga bole
Abhi bolte khatm ho gya. Pls pospond date.[protected] because complete 84 day
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Feb 18, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
Complaint comments 

Comments

I had recently recharged my no. for rs 100 the money was deducted and i even got the message that the recharge was successful but my balance is the same as before and my money was not credited to my number.

Idea Cellular Customer Care's response, Jan 9, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
Dear Sir,

My Idea prepaid no. is [protected]. I get daily 1 GB data but I am facing slow internet speed. so I really very frustrated with idea connection.

so I requested to you please resolve my problem asap.
Idea Cellular Customer Care's response, Jan 19, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. We've air sites in this area and with current site prevailing in this area, no further coverage enhancement is currently feasible. However, we are constantly trying to optimize the sites in your nearby area to ensure better coverage and when the site is planned you will be duly informed.
Regards,
Lakshmi

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